Client ID or Name
    

CLIENT HANDBOOK

African American Mother with Daughter
Family Having Fun

Specialized Services

Addiction & Recovery
Psychotherapy
SAP Services
Teambuilding/Consultation
Trauma Recovery/Resolution

Population Expertise

Children 10 y/o & older
Adolescents
Adults
Court-ordered Offenders

Our Edge

Dual Diagnosis IOP
 

Accepted Insurances

Aetna
Anthem
BC / BS
Buckeye
Caresource
Coventry
First Health
Medical Mutual
Molina
OH State Medicaid
Optum
Tricare NORTH
UMR

Common Questions


How do I know if I really need therapy?


It is a little different for everyone. Some signs that you might need some help from a professional are when the way you feel begins to negatively impact your sleep, your job, appetite, relationships with friends and loved ones, or your decision-making abilities. If you find that you feel “blue” a lot or that things just are not getting better or even that things seem hopeless – these are also pretty strong indicators that it’s time to seek out a trained professional to help.

Why shouldn’t I try to just work through this on my own?


It is easy to put off seeking out help for something that is negatively impacting the way we feel. In fact, the decision to get help can actually be extremely difficult for many people. Often times, we dismiss feelings of anxiety, emotional pain, relationship stress, or depression as “just life” – even to the point of encountering real difficulty in normal day-to-day functioning. Deciding to take responsibility for your wholistic well-being is an empowering first step. It takes courage and it puts you back in control of your feelings and well-being. Even this small action step of reaching out can have a surprisingly positive effect on your outlook!

What does professional therapy provide?


Professional counseling gives you an opportunity to share and gain new understanding and perspective. Life can be hard at times, and difficult circumstances are sometimes beyond our control.  But, it does not have to be overwhelming. Therapy helps you set achievable goals and begin to make lasting changes to help you reach them. By identifying the issues and learning techniques for changing unhealthy behaviors, you become equipped to both regain control and practice healthy patterns for long-lasting improvement.wW

What happens in a therapy session?


Since the needs and goals of every client are different, therapy sessions vary in format and approach. Sometimes clients come with an agenda or specific things they’d like to talk about. Other times, people have a success story, an emotion that’s bothering them, or just a vague feeling or thought they can’t shake. Sessions progress based on the needs of the client at the time, but active participation and collaboration is important. In addition to in-session discussion and activities, we might encourage an outside activity or assignment that we discuss later (like reading a book, or keeping a journal). Ultimately, the goal is to identify the areas where change or help is needed, set realistic objectives, and to equip you with resources and strategies for both near-term and long-term success.

Do I have to share things I don’t want to?


Certain topics or stories can be difficult to share.  That is normal...and OK! You do not have to share anything that is uncomfortable. Our sessions always progress at a pace you set.

How long does it take?


Therapy is tailored for each individual, taking into account that person's challenges and goals.  So, there is no defined period of time for therapy sessions. Sometimes, incredible progress is made in mere minutes. It is also not uncommon for therapy to span several sessions over a period of weeks or months. Typically, individual sessions are about 45-50 minutes in length.

Is this covered by my insurance?


My services may be covered in part or in full by your insurance provider. Please contact your HMO or health insurance plan to learn more about what your plan covers. Below are some questions that are helpful to ask:

  • Do my insurance benefits include mental health services?
  • What is the coverage amount per therapy session?
  • Will I be required to pay a copay?
  • Is there a limit to the number of sessions per year my plan covers?
  • What is my deductible?
  • Do I need to get approval from my primary care physician?
 

What if I need to cancel my appointment?


If you need to cancel your appointment, please contact us at least 24 hours in advance of your session. 

Are therapy sessions confidential?


Yes. Your privacy is important to us, and you can trust that our sessions, as well as any of your personal information, is always held in the strictest of confidence. Additionally, anything you transmit over our website is highly secure, and stored data is HIPAA-compliant.

Confidential information disclosed in private therapy sessions is legally protected. However, there are some exceptions to this, including instances of suspected child or elder abuse, or when a client presents a serious danger of violence toward himself or herself or another person. Please read our Privacy & Confidentiality or contact our office for additional information.